Leading the retail revolution with the CINDE Connected Retail platform​

Learn how SymphonyAI is redefining retail with predictive, generative, and agentic AI SaaS applications for unparalleled insights and success.

connected retail
the path to enterprise value with AI
SymphonyAI introduces autonomous AI agents at NRF
The revolutionary retail AI platform offers groundbreaking agentic AI workflow capabilities poised to transform category management and retail operations with unmatched efficiency and seamless connectivity.

The latest retail success stories

 
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Intermarché Extends SymphonyAI Partnership to Transform Retail Operations
 
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Carrefour Italy Unleashes Connected Retail Strategy
 
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SymphonyAI Honors Retail Innovators with 2024 Tempo Awards

The latest news for retailers

Next-Generation Connected Retail with Microsoft Azure Open AI Service at NRF

Innovators Team to Showcase Retail AI Solutions Integrating with Azure OpenAI Service at NRF 2025

A woman in a grocery store selecting products from a refrigerated section.

High-Impact Omnichannel Shopper Insights: SymphonyAI Research Reveals How AI Boosts Grocery E-commerce Revenue by 8%

Third-annual study finds AI-powered connected retail strategies convert single-channel shoppers into higher-spending omnichannel shoppers

Five ways AI can help grocery retailers grow e-commerce by 8%

AI-Based Innovations Propel Retail Profitability and Sustainability, Research Finds

Top Retailers Boost Profits 39% and Cut Carbon Intensity 21% Over Five Years, Fueled by AI and Connected Retail Advancements

connected retail overview

CINDE Connected Retail platform demo

Reclaim 50-60% of your workday by automating repetitive tasks. The CINDE Connected Retail Platform Copilots streamline pricing, promotions, and inventory management, transforming hours of work into minutes. Experience the future of retail at NRF with our latest innovation: autonomous AI agents that handle product launches, optimize promotions, and manage replenishment in real-time.

Discover expert AI solutions tailored for Merchandising, Store & Shelf, and Supply Chain. The CINDE Connected Retail Platform goes beyond insights, offering real-time, actionable solutions for optimizing promotions, refining assortments, forecasting demand, managing replenishment, and enhancing store execution. With fully explainable AI, the CINDE Connected Retail Platform uncovers hidden opportunities, enabling intelligent decisions that drive measurable results.

Say goodbye to static, unreliable demand forecasts. The CINDE Connected Retail Platform integrates traditional forecasting with AI-driven contextual intelligence, factoring in customer sentiment, local events, and macroeconomic trends. Whether adjusting for weather changes or regional school breaks, the CINDE Connected Retail Platform creates adaptive forecasts that minimize waste, prevent stockouts, and maximize customer satisfaction and sales.

Turn your shelves into dynamic revenue engines. The CINDE Connected Retail Platform integrates AI and computer vision with Electronic Shelf Labels to enable real-time pricing, adaptive promotions, and AI-driven planograms. Unlock the full potential of every square foot of your store with the CINDE Connected Retail Platform’s actionable intelligence.

Retail is an interconnected ecosystem where every decision has a ripple effect. The CINDE Connected Retail Platform synchronizes promotions, assortments, supply chains, and store execution to maximize results. Using AI-driven computer vision, it provides real-time visibility, resolves out-of-stock issues, adjusts promotions, and ensures every customer visit drives measurable outcomes.

The latest featured resources

Webinar

Retail Jobs and AI: What Grocers Can Expect in 2025

Experts from Walmart, Progressive Grocer, and SymphonyAI discuss how AI is transforming work at all levels of the grocery business. Watch the webinar to learn which jobs and departments will be most affected, explore opportunities for growth, and understand why a unified data platform is crucial for AI success in retail.

Watch webinar  Read blog recap

Transformative AI Maximizing efficiency while minimizing carbon
White Paper

Transformative AI: Maximizing efficiency while minimizing carbon

AI is reshaping retail at an unprecedented pace. With rising consumer expectations and urgent environmental challenges, AI offers more than efficiency—it provides a path to sustainable, transformative growth. This comprehensive whitepaper details how AI is driving unified commerce, enhancing sustainability, and creating new opportunities for retailers to balance profitability with genuine environmental impact.

Upcoming events and webinars

 
1.30.2025 Industry event

FMI Midwinter: Discover the future of connected retail

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2.16.2025 Industry event

CMA/SIMA Conference 2025

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2.18.2025 Industry event

EuroCIS 2025

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