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As of 11 January, 2018 Symphony EYC became the Customer Intelligence Division of SymphonyAI.
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With over 400 stores in Germany, leading beauty products retailer Parfümerie Douglas is now live on Symphony EYC’s floor and shelf space solutions. Part of the company’s strategy is to significantly improve its merchandising processes and the Symphony EYC solutions are enabling Douglas to optimize assortments and ensure that recommendations are space aware and store-specific.
“After a thorough market comparison, it was Symphony EYC’s proven Store-Specific Space Planning solutions and depth of market knowledge that made the decision simple. This investment is enabling us to reach our objective of delivering to our teams planograms that are relevant to our stores and the customers who shop in them.”
About Parfümerie Douglas
Douglas operates approximately 1,200 perfumeries in 18 countries, it is the market leader in Europe and its retail outlets are renowned for excellent service, quality products and a sophisticated ambiance.
