CASE MANAGEMENT
Enterprise case management powered by AI
Centralize and achieve higher-quality investigations in a fraction of the time—and bolster your financial crime prevention efforts.
Case management for global brands
Optimizing case management is critical to your organization
Improve case management capabilities with an AI assistant that accelerates investigations and drives consistently high standards. SymphonyAI’s solutions arm investigators with a holistic view of customer behavior.
Improve investigations with an AI assistant to source, analyze, and summarize data. SymphonyAI’s Sensa Copilot creates instant summaries, curated web searches, and detailed reports.
Outpace regulations and demonstrate compliance with simplified workflows, reporting, and models. SymphonyAI’s financial crime prevention solutions evolve with mandates.
Enable investigators to make concise, confident decisions based on key contextual information. SymphonyAI’s case management solutions process alerts quickly and effectively.
Create a cohesive strategy. Case management solutions from SymphonyAI support your organization with a single, enterprise-wide deployment.
Case management and financial crime prevention solution—powered by AI
Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. Sensa Investigation Hub is the financial crime prevention and investigation force multiplier.
SymphonyAI’s Sensa Investigation Hub is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the Sensa Copilot generative AI assistant, financial crime prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.
Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. Sensa Investigation Hub is the financial crime prevention and investigation force multiplier.
SymphonyAI’s Sensa Investigation Hub is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the Sensa Copilot generative AI assistant, financial crime prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.
Innovative AI—unmatched, expert support
Utilize our deep domain knowledge to protect your customers
With 25+ years of experience developing market-leading financial crime prevention solutions, SymphonyAI is a partner to the world’s largest financial institutions.
Investigate and understand the full customer lifecycle
Cover the complete customer lifecycle and integrate your data with a single solution for anti-money laundering efforts and your entire compliance ecosystem.
Transform your capabilities with predictive and generative AI
Enhance your case management processes with industry-leading predictive and generative AI, and supervised and unsupervised machine learning.
Connect enterprise-wide financial crime prevention efforts
Tear down the silos that inhibit investigators with complete, scalable case management solutions for your entire organization.
Customer success is our success
EUROPEAN BANK
Leading European bank saves €3.5m per year
A leading bank was looking for a high-scalable case management solution to deal with the increasing complexities of global operations and support investigators in efficiently navigating compliance requirements.
SymphonyAI’s Sensa Investigation Hub was chosen for its infrastructure and ability to connect and consolidate risk. With a single, subject-centric view for financial crime investigations, it proved to be an invaluable AI assistant for the bank, improving investigation quality and resulting in approximately 20% of effort savings within the first few weeks of use.
CECABANK
Cecabank transforms efficiency with a fully-integrated solution
Cecabank needed a next-gen approach to financial crime prevention that combined transaction monitoring, sanctions screening, customer due diligence, and case management—and met banking requirements.
SymphonyAI drastically cut investigation time and costs and ensured coverage with a fully-integrated system. In partnership, Cecabank entered into a new era of efficiency.
Industry awards
Employ end-to-end financial crime prevention—scalable to your needs
Tap into fully-integrated and connected detection
Solidify each aspect of your organization’s anti-money laundering and financial crime prevention efforts. SymphonyAI’s end-to-end case management solutions prepare investigators to expeditiously protect your customers—while conserving resources allocated for fraud prevention.
Adapt to risk as it emerges
Expose new financial crime typologies across risk domains with easy-to-understand connected detection. SymphonyAI’s solutions show investigators where risk is coming from and how to counteract it. Investigators can update your organization’s rules and AI models with ease—and stay one step ahead of criminals.
Connect fragmented data and siloed teams
Transform your organization’s investigations by connecting once fragmented data and teams. SymphonyAI’s financial crime prevention solutions create a single-subject view across all risk domains. Equip your investigators to succeed—with remarkable precision and speed.
Discover the value of SymphonyAI
Strengthen your case management capabilities with AI-driven financial crime prevention solutions—backed by support from strategic experts.
Case management FAQs
The team at SymphonyAI is here to answer your questions about financial crime prevention and our solutions. Here are some of the most common.
SymphonyAI provides AI-driven case management solutions that centralize investigations and improve quality and speed, helping institutions prevent financial crimes effectively. The Sensa Investigation Hub has been so successful that it has won numerous awards including Microsoft Partner of the Year for Business Transformation – AI Innovation.
The Sensa Investigation Hub, paired with the Sensa Copilot AI assistant, reduces manual review efforts by 30%, delivers instant summaries, and consolidates data, allowing investigators to work faster with greater consistency.
Yes, SymphonyAI’s Sensa Investigation Hub is compatible with third-party detection systems and integrates seamlessly into the existing tech stack, offering a unified, enterprise-wide solution for financial crime investigations.
SymphonyAI’s case management software uses predictive and generative AI, along with supervised and unsupervised machine learning, to adapt dynamically to new risks and continuously optimize investigative workflows.
Clients including major European banks have reported significant savings, improved compliance, and streamlined investigative processes. One bank achieved a 20% reduction in investigative effort within just a few weeks of implementation.
SymphonyAI’s Sensa Investigation Hub case management solution simplifies workflows, streamlines reporting, and adapts to evolving regulations, helping institutions maintain compliance with AML and financial crime mandates.