Head of Customer Centric Retailing, Presales
Jonathan Tye-Walker is an experienced business leader with over two decades of experience in the grocery retail sector, specialising in customer analytics and the strategic use of AI and Generative AI (GenAI) technologies to drive growth and efficiency for retailers and CPGs globally. As Global Head of CCR Presales at SymphonyAI, he has driven the go-to-market strategies for their AI-powered technology in this exciting and quickly developing market. Since 2017, Jonathan has focused on integrating advanced AI and GenAI into key retail areas, including assortment, pricing, promotions, and customer engagement. His work has led to significant business development at SymphonyAI with engagement at leading global grocery retailers and the establishment of markets for Generative AI technology based on real-world use cases. Jonathan brings a unique blend of strategic and technical expertise to his role with his focus on the intersection of retail strategy and AI. His contributions continue to shape the future of grocery retail, helping businesses navigate the complexities of AI adoption and achieve sustainable growth.
