KYC AND CUSTOMER DUE DILIGENCE
Protect customers with KYC and CDD software
Uncover risk with software for Know Your Customer (KYC) and Customer Due Diligence (CDD)—and seamlessly integrate into your current stack.
Uncovering risk for global brands
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50%
Fewer false positives
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30%
Reduction in manual reviews
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40%
Faster investigations
Assess risk and remain compliant—regardless of resource limitations
Preventing criminal onboarding is complex, requiring disparate data from internal and external sources to be considered in real-time. SymphonyAI supports investigators with a unified picture of evolving risk—before it becomes problematic.
Enable real-time account opening and risk scoring by eliminating the need for manual processes. SymphonyAI’s solutions create a frictionless user experience.
Outpace regulations and demonstrate compliance with clear and simplified workflows, reporting, and models. SymphonyAI’s solutions evolve with mandates and your risk appetite.
Enable investigators to make concise, confident decisions based on key contextual information. SymphonyAI’s solutions process alerts quickly so no details are overlooked.
Navigate organizational complexities with a cohesive anti-money laundering strategy. SymphonyAI’s solutions support your business with a single, enterprise-wide deployment.
Know Your Customer (KYC) and Customer Due Diligence (CDD) Compliance
Solve complex financial crime challenges—while creating frictionless customer experiences. NetReveal Customer Due Diligence is an enterprise-wide solution that enables your team to comply with know your customer (KYC) and anti-money laundering (AML) regulations.
SymphonyAI’s NetReveal Customer Due Diligence solution seamlessly integrates with internal and external data sources to streamline investigations and provide a holistic view of customer risk. Real-time risk assessments enable fully automated onboarding, and with enhanced visibility, investigators can prioritize high-risk alerts.
Solve complex financial crime challenges—while creating frictionless customer experiences. NetReveal Customer Due Diligence is an enterprise-wide solution that enables your team to comply with know your customer (KYC) and anti-money laundering (AML) regulations.
SymphonyAI’s NetReveal Customer Due Diligence solution seamlessly integrates with internal and external data sources to streamline investigations and provide a holistic view of customer risk. Real-time risk assessments enable fully automated onboarding, and with enhanced visibility, investigators can prioritize high-risk alerts.
Innovative AI—unmatched, expert support
Utilize our deep domain knowledge to protect your customers
With 25+ years of experience developing market-leading KYC/CDD transaction monitoring products, SymphonyAI is a partner to the world’s largest financial institutions.
Investigate and understand the full customer lifecycle
Easily cover the complete customer lifecycle and integrate your data with a single solution for your entire compliance ecosystem.
Transform your capabilities with predictive and generative AI
Enhance your detection and investigation capabilities with industry-leading predictive and generative AI, and supervised and unsupervised machine learning.
Connect enterprise-wide units and data in KYC/CDD solutions
Tear down the silos that inhibit investigators with complete, scalable know your customer (KYC) and customer due diligence (CDD) solutions for your entire organization.
Customer success is our success
EUROPEAN BANK
Leading European bank saves €3.5m per year
A leading bank was looking for a high-scalable case manager to deal with the increasing complexities of global operations and support investigators in efficiently navigating compliance requirements.
SymphonyAI’s Sensa Investigation Hub was chosen for its infrastructure and ability to connect and consolidate risk. With a single, subject-centric view for financial crime investigations, it proved to be an invaluable AI assistant for the bank, improving investigation quality and resulting in approximately 20% of effort savings within the first few weeks of use.
CECABANK
Cecabank transforms efficiency with a fully-integrated solution
Cecabank needed a next-gen approach to financial crime prevention that combined transaction monitoring, sanctions screening, and customer due diligence—and met banking requirements.
SymphonyAI drastically cut investigation time and costs and ensured coverage with a fully-integrated system. In partnership, Cecabank entered into a new era of efficiency.
Industry awards
End-to-end financial crime prevention
The power of connected detection
SymphonyAI offers end-to-end financial crime detection covering every aspect of anti-money laundering and fraud prevention.
Market leading as individual solutions, unstoppable as a fully integrated FinCrime ecosystem.
Adapt to risk wherever it emerges
Expose new financial crime typologies across risk domains with connected detection that shows where the risk is coming from and how to counteract it. Update rules and AI models in-house to always stay one step ahead.
Connect. Detect. Adapt.
Connect fragmented data and siloed teams to transform investigations
A single-subject view across all risk domains enables investigators to assess risk faster and smarter.
Discover the value of SymphonyAI
Optimize KYC and ensure CDD compliance with AI-driven financial crime prevention solutions—backed by support from strategic experts.
Related KYC/CDD resources
Keeping a watchful eye on sanctions for a large American bank
Moving to a Perpetual KYC (pKYC) Model – the Benefits and the Challenges
What is the 50 percent rule? – FAQ and Everything you need to know
Absa finds an ally in AI for crime detection, reducing false positives by 77%
Cecabank revolutionizes retail and wholesale banking security
KYC and CDD FAQs
The team at SymphonyAI is here to answer your questions about financial crime prevention and our solutions. Here are some of the most common.
SymphonyAI provides AI-powered solutions for KYC and CDD, enabling real-time risk assessments, automated onboarding, and efficient customer risk monitoring.
These solutions reduce false positives by up to 50%, lower manual review requirements by 30%, and accelerate investigations by 40%, giving investigators clearer, faster insights into customer risk.
Banks, insurance companies, financial markets, gaming, and private banking and wealth management can benefit from SymphonyAI’s solutions to stay compliant with AML regulations and efficiently handle high-risk customer management.
By integrating with both internal and external data sources, SymphonyAI provides software that offers a unified view of customer risk, automating onboarding and prioritizing high-risk alerts for immediate attention.
The solution incorporates predictive and generative AI, as well as supervised and unsupervised machine learning, allowing it to adapt dynamically to new risk factors and improve over time.
Clients, including large European banks, have reported millions in annual savings and significant improvements in compliance efficiency through SymphonyAI’s integrated KYC and CDD approach.
SymphonyAI’s AI-powered solutions for financial crime prevention unite the power of enterprise-grade technology with trailblazing AI. With AI, our customers efficiently comply with regulations via integrated name screening, risk scoring, and real-time onboarding. Our AI-powered solution provides a single, dynamic view to detect and manage customer risk. Graphic representations of risk categories and multi-level views of complex corporate structures empower our customers.
Learn more about SymphonyAI’s Customer Due Diligence (CDD) software.
