What is a connected worker?
A connected worker refers to upskilling frontline workers with digital technologies to increase efficiency, safety, and decision-making. Instead of working with paper-based processes and manual data entry, connected workers have digital tools that provide more information in the field or shop floor and allow them to capture information in the field for analysis by others. For example, a connected worker can see real-time data regarding the performance of equipment or processes, access additional documentation such as procedures and engineering drawings, and use an AI copilot to diagnose or troubleshoot information in the field quickly.
Connecting Workers: Digitally Transform Frontline Workflows
Connected Worker software revolutionizes how frontline employees interact with tasks by offering powerful digital productivity tools and features. It unifies, manages, and distributes workflows, processes, skills training, and asset information. Workers are empowered with streamlined operations and enhanced productivity in the field or remote scenarios.
Elevate Operational Insights and Workflow Execution
With Connected Worker software implemented, work instructions, inspections, and skills training are brought into the digital age, revitalizing and empowering frontline workers. The integration of AI platforms such as IRIS Foundry with intuitive frontend user interfaces and persona-based industrial AI Copilots provides Connected Frontline Workers immediate self-service access to the latest technical or regulatory information, aid in tasks such as team scheduling and task management based on skill levels, guided inspection service procedures, and reliable maintenance routines. Field-collected data is processed in real-time, enriching the IRIS Foundry Knowledge Graph and providing valuable context and insights into industrial data.
What are the Components of a Connected Frontline Worker?
- Digital Work Instructions: Transition from paper-based processes to interactive, digital formats. This solution ensures real-time, step-by-step guidance that simplifies tasks and enhances accuracy, consistency, and productivity.
- Digital Inspections: Streamline inspection processes with digital tools accessible on various devices, improving efficiency, precision, documentation, and traceability.
- Skills and Training: Maximize worker potential with interactive skills training modules designed to boost productivity, increase innovation, and maintain a competitive edge in industrial environments. Skills matrices track employee development and provide insights on upskilling your team members.
Intelligent Integrated Features
Offline-First Approach: Maintain workflow continuity even in low or no connectivity environments. Operators can work offline, and data syncs automatically once reconnected, ensuring seamless data transfer and integration.
Workflow and Collaborations: Create and manage custom or template-based workflows, inspections, and training courses. Enhance collaboration with tools for real-time feedback, annotations, and media sharing.
Compliance and Adherence: SOC2 Type II certified. Conduct 5S audits with detailed audit trails. Ensure safety and regulatory compliance with tools for accurate checks and up-to-date regulations.
Real-Time Integration: Connect effortlessly with SharePoint, MES, LIMS, ERP (SAP) systems, and IRIS Foundry. The Open API and LTI-enabled LMS ensure accurate data synchronization and improve decision-making.
Hands-Free Augmented Reality: Utilize smart glasses and mobile devices for hands-free operation. Extended reality features enhance task performance, reduce errors, and increase safety.
Empower Frontline Workers
Connected Frontline Worker software directly integrates with the industrial Knowledge Graph in IRIS Foundry to unify data captured in the field with other OT, IT, and engineering information. Further enriching the industrial knowledge graph with data captured in the field increases the context for industrial copilots and accelerates team collaboration and analysis. This seamless integration guarantees that employees have access to the latest information and AI-powered capabilities needed to thrive in their roles and stay connected with their teams.
Transform Paper to Digital
Embrace the future with digital work instructions and replace outdated, unmanageable paper documents and manuals. With real-time updates and interactive, conditional step-by-step guidance, frontline workers benefit from precise, efficient task execution. Customizable templates and robust integration with ERP and MES systems further streamline operational workflows and improve worker productivity and performance.
Benefits of Connected Worker Software
Increased Accuracy: Clear, precise instructions reduce errors and enhance operational reliability.
Enhanced Efficiency: Accelerate processes with easy-to-follow, interactive guides.
Improved Training: Facilitate faster onboarding, skills training, and continuous learning.
Real-Time Monitoring: Track progress and compliance in real-time, reducing the need for manual audits.
By eliminating paper trails and outdated data, Connected Frontline Worker software improves overall focus, comprehension, and management insights, fostering a more connected, safe, and efficient workforce.
