AI customer success stories

SymphonyAI’s 2,000+ customers experience measurable value with vertical-specific AI and fast time-to-value.

Latest customer news and case studies

  • Industry

 
3.12.2021 Case study

Managing critical roll bearing deterioration

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3.5.2021 Case study

Correspondent Banking—AML & Fraud Discovery

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3.5.2021 Case study

Correspondent Banking Case Study – AML

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3.2.2021 Case study

SummitAI Streamlines Perfetti’s Legacy IT/enterprise service management System

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2.12.2021 Case study

Seamless automation of service & asset management with RFID

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2.2.2021 Case study

SummitAI Expands Hexaware’s Productivity Boundaries By Increasing Automation And Enhancing Compliance

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1.16.2021 Case study

SummitAI Helps United Breweries Make Their IT System Future-Ready

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4.24.2020 Case study

A leading consulting firm leverages SymphonyAI Summit’s solutions to gain control over their IT landscape

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3.6.2020 Case study

HGS counts on SymphonyAI Summit for optimization of their resources

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4.17.2019 Case study

SymphonyAI Summit case study: a revolution in AI-powered ITSM

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2.11.2019 Case study

SymphonyAI Summit streamlines Perfetti’s legacy IT operations system

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2.6.2019 Case study

SymphonyAI Summit helps United Breweries make their IT system future-ready

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SymphonyAI works with global industry leaders

Leading AI—recognized by experts

Industry experts recognize SymphonyAI’s applications and the Eureka AI platform as game-changers, praised for driving results across sectors with leading AI innovation.

Read all recognition
  • Top 25 Artificial Intelligence Companies of 2024 Software Report
  • Titan innovation award
  • ai breakthrough awards industry recognition
  • ai fintech 100
  • Chartis FinCrime and Compliance50 SymphonyAI winner
“Our partnership with SymphonyAI is a true win-win scenario. Our customers feel valued and we’ve benefited from improved customer loyalty.”

Flávio Almeida
CRM and Private Label Manager, Extrafarma

hsbc
“SymphonyAI is the way to go. Really innovative and a great idea… and I stand by every single word!”

Francisco Mainez
Head of Business Financial Crime Risk Data and Analytics, Retail Banking
HSBC

navis
“It really piqued my interest because of its interface and its intuitiveness. What really sold it was the AI.”

Janie Montgomery
Business Solutions Manager
Navis

hastings direct
“We selected SymphonyAI for its technology coupled with market-leading experience… this reinforces our stance in protecting our honest customers.”

Paul Priestley
Counter Fraud Director
Hastings Direct

infogain
“SymphonyAI is now a core pillar of Infogain’s digital transformation initiatives.”

Manish Anand
VP and CIO
Infogain

metro
“We selected SymphonyAI as our preferred partner based on their speed to implementation, proven ROI, and ease of use.”

Dragos Oprisor
Digital Project Manager, Metro Romania Convenience

“Using predictive AI models from SymphonyAI integrated with critical data sources, we can proactively detect anomalies and prevent unplanned stoppages.”

Ben Engels
Reliability Manager Europe, Nippon Gases

Testimonials from SymphonyAI customers

Hear how customers realize measurable value with leading AI products and solutions.

SymphonyAI customer FAQs

The team at SymphonyAI is here to answer your questions. Here are some of the most common.

How does SymphonyAI help customers solve business problems?

SymphonyAI stands out for its vertical-specific AI applications that deliver results in weeks. SymphonyAI combines deep industry expertise with cutting-edge AI to build tailored AI applications—making products uniquely effective.

SymphonyAI achieves fast time-to-value by offering pre-built, industry-specific AI applications that integrate seamlessly into existing workflows. All AI applications are designed from the ground up to address specific business challenges, allowing customers to realize benefits in a matter of weeks.

SymphonyAI provides significant value in retail, CPG, financial services, manufacturing, media, and enterprise IT industries. Every AI product is designed to address the specific challenges of these sectors.

Customers select SymphonyAI for its rapid deployment, demonstrated ROI, and ease of use. Additionally, SymphonyAI’s industry-specific expertise and market-leading technology give it an edge in driving meaningful results.

SymphonyAI works with more than 2,000 customers across the world’s largest industries. This includes 30 of the top 50 grocery retailers, all 25 top CPG companies, and ⅓ of the top financial institutions.

SymphonyAI offers comprehensive post-implementation support, including training, performance monitoring, and ongoing optimization. The customer success team ensures every customer continues to achieve desired outcomes as business needs evolve.